ABOUT AMBIENT IT

Ambient iT was started in 2005 by Amber and Cliff who saw a need for a change in the way businesses were supported and to help those businesses succeed with these three clear views in mind …

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ONE

Business owners need support & advice they can understand

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TWO

Businesses need tech support that is available & responsive

THREE

Business leaders need choices, honest recommendations and fair pricing

A Little Bit of Trivia

The Story of Our Name …

We believe that, like ambient sound or ambient temperature, technology can be all around you, supporting and enhancing your business success each day without intruding on everything you do.

We believe that technology should be there to support and enhance your business goals and operations.  It’s not the center of the universe – it is simply part of helping make your business run smoothly and grow using the right tools to make your business not just productive , but safe.

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Ambient iT … Our Vision

 

We aim to provide and support technology that reduces business interruption, intrusion and difficulties, helps your business grow and importantly protects you, your business and your clients from the problems that come with technological advancement.

With the right planning and strategy, your IT services can help your employees to effortlessly perform their tasks and communicate effectively with peers and management, clients and suppliers alike.

Powerful business and data analysis tools can provide you with invaluable information for plotting trends and can be a significant contributor to the profitability and growth of your business, giving you a genuine edge over your competitors.

Ambient iT … Our Mission

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Swear By Your Systems, Not At Them™

Things Our Clients Say

Good Morning Amber,

I just wanted to email you about a fantastic call I just had with Peter. I haven’t spoken with Peter before, and he was simply brilliant in the assistance he gave. Very efficient, courteous, easy to understand and knowledgeable.

Please pass on my appreciation to him.

Ben Keatch Lawyer'd
Ben Keatch

Since we have engaged Ambient iT, MPC have undergone a quiet techno-revolution restructuring our entire IT syste and resolving issues that have plagued us for years. I highly recommend Ambient IT to any SME looking for an honest, attentive, considerate and
forward facing organisation to take care of their IT network.

Jon Adams Marketplace Communications
Jon Adams

Having your support with both hardware and software as well as your consulting services for the last ten years has been a blessing to our business. Nothing is too much trouble, no question too dumb; your support has been phenomenal 🙂.
The value for money we have received by way of support and expert advice is very much appreciated.

Loni Tiesler Sign Crafters
Loni Tiesler

The least amount of down time in our Business the better, and the Ambient IT Team help make sure we are never out of action for too long if at all!

Tara Hawley Harcourts Redcliffe
Tara Hawley

Our business relies on IT and without it, it grinds to a halt. We can’t afford to be dealing with amateurs, which is why we’ve continued to use the services of Ambient IT.

David Challinor Fortified FInance & Leasing
David Challinor

Our Key People …

 

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Amber Worth

Managing Director
After 20 years of software engineering experience, Amber developed expertise in network security and moved into business infrastructure support to help businesses be safe, be efficient and grow. Amber is dedicated to ensuring that Ambient iT delivers the best service and advice to guide their mission critical decisions.

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Melissa Tannock

Unicorn Wrangler
Melissa keeps all those crazy techs in line.  Her background & experience in retail management provide an in-depth knowledge of the needs of small/medium business operations.

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Grant Armstrong

Senior Systems Engineer
Grant has 15 years of experience in business IT infrastructure implementation and support.  You’ll see his friendly face out there supporting our clients or inside guiding our service team development and delivery.

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Damon Kirkpatrick

Customer Service Manager
Damon loves to help.  His background running businesses and teams of his own has given the tools which enable him to help our team deliver the legendary customer service we’re known for. .

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Ben Kirkwood

IT Support
Ben is an experienced computer support tech. He is an expert at explaining iT problems and solutions.

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Daniel Mans

IT Support
Daniel loves to help people with their computer issues. His experience enables him to solve your problems fast.

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Dean Younger

Senior Systems Engineer
Dean is a highly experienced server administrator, Microsoft 365 product expert and security solutions architect.

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Jackson Worth

IT Support
Jackson is a Microsoft 365 product expert and VOIP phone systems solutions designer. He loves to help solve your problems.

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Peter Thompson

Systems Administrator
Peter is an expert at server administration and hardware support.

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Roman Rosson

IT Support
Roman is a desktop support, build and configuration expert. Roman can solve your iT issues.

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Rhylee Rade

Administration Support
Rhylee says that she is amazing and fantastic. 

Our Teams…

Service Desk

Service Team & Helpdesk

Skilled Tech Experts
IT is a massive field and we have people covering all of the skillsets required to help solve your problems and implement tech solutions to help your business grow

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Executive Team

The Executive team make sure our business and staff are always up to date with processes, training and technology education.

Customer Service Teams

Customer Service Team

Here to help and delivering great communication, the customer service team is here to help you. Please be sure to let us know what went well and especially what didn’t. Help us continue to get better and better at helping you.
Business Admin Team

Business Admin Team

Processes, documentation, queries and answers.
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Product and Solutions Experts

Product queries and answers, advice tailored to your business needs.

Swear By Your Systems, Not At Them™

Get In Touch

Complete these details to send
a request to our Service Team.

Alternatively, call us on

1300 66 21 20

or

07 3054 1051