Here When You Need Us

There are a few different ways you can access help

Remote Access

Our highly skilled team can (securely) remotely access your system when you need it.

FAQ

1) How Do I Get Help ?
Call Ambient iT on 1300 66 21 20, describe your issue and request assistance.
Remote assistance will only work if you have an active internet connection.

2) Is This Secure ?

YES … The tools encrypt the traffic between your computer and the tech.
You can terminate the connection anytime.
Ambient iT cannot initiate a connection to your computer, only YOU can.

3) Which Download Will I Use ?

Your online Ambient iT tech will direct you to the required tool and will assist you step by step.