Terms & Conditions

We take our mission of making business better seriously and a part of that is our abiding by our commitment to your success. In return, we ask for your reciprocity in committing to our general trading terms.

Our Trading Terms & Conditions

These  Trading Terms include information on the following matters.

I’m sorry that it’s long and boring. The legal people made me do it …

Click on the link at the bottom to download the full document.​

COPYRIGHT

GENERAL

      1.  DEFINITIONS AND INTERPRETATION
      2.  APPLICATIONS OF THESE CONDITIONS
      3.  COMMITMENT TERM
      4.  TERMINATION
      5.  REPRESENTATIONS
      6.  NOTICES
      7.  GOVERNING LAW
      8.  ASSIGNMENT
      9.  VARIATION OF THESE TERMS AND CONDITIONS

GOODS AND SERVICES

      1.  QUOTES
      2.  ORDERS
      3.  PRICING AND RATES
      4.  SERVICES AND PLANS
      5.  CONTRACTING
      6.  DELIVERY, TITLE AND  RISK
      7.  RETURNS AND CLAIMS  FOR GOODS AND  SERVICES
      8.  COMPUTER UTILITY,  FUNCTIONALITY AND FITNESS FOR PURPOSE
      9.  FORCE MAJEURE
      10.  PRODUCT SPECIFICATIONS
      11.  WARRANTIES
      12.  LIABILITY
      13.  ERRORS AND OMISSIONS

OUR RESPONSIBILITIES

      1.  PRIVACY STATEMENTS AND YOUR RIGHTS
      2.  OUR WEBSITE
      3.  INSURANCE COVERAGE

YOUR RESPONSIBILITIES

      1.  LODGING OF SERVICE REQUESTS
      2.  ACCESS TO SYSTEMS, SITES AND PEOPLE
      3.  THIRD PARTY AUTHORISATIONS
      4.  PAYMENT, LATE PAYMENT AND DEFAULT
      5.  NON-SOLICITATION OF CLIENTS AND EMPLOYEES
      6.  SOFTWARE
      7.  COPYRIGHT AND CONFIDENTIALITY

APPENDIX A

SERVICE REQUEST LODGEMENT PROCESS

SERVICE REQUESTS OUTSIDE OF OUR BUSINESS HOURS

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Download our very boring Trading Terms and Conditions here

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